Ethical Code and Complaints

Through this channel you can report irregularities or non-compliance with internal or external regulations in matters that affect the companies of the TEASER MARKETING ONLINE S.L. group, its professionals or its activities.

Este sistema se ha diseñado y puesto en marcha de forma segura con el purpose of guaranteeing the confidentiality of the identity of the reporting person and of any other person mentioned in the communication and in the processes carried out in the management and processing of the same, as well as data protection, limiting access only to the minimum authorized personnel.

This system is designed to admit anonymous communications, actions, relevant facts investigated and detected, evidence and tests analyzed. Determined conclusions, based on the objective and scope of the research.

Proposals for sanctioning measures to be adopted by the Management Committee or, where applicable, the Board of Directors, in accordance with the Collective Agreement of TEASER MARKETING ONLINE S.L., labor legislation and the rest of the civil and commercial obligations that the member has contracted. of the staff of TEASER MARKETING ONLINE S.L., management personnel or the Board of Directors, without prejudice to criminal responsibilities that may arise from the commission of crimes.

The designated Committee will collect these conclusions in a clear and concise manner. Furthermore, if there is any limitation in the course of the investigation, it must be reflected in the report.

The Reports resulting from the complaints received and the possible measures adopted will be informed to the Board of Directors through the Annual Activities Report.

The communication of complaints can be done in the following ways:

- By email to canal_denuncias@semperconfidentia.com

- Through the web www.semperconfidentia.com/canal-de-denuncias.html

- By calling 966 187 432, requesting to contact the Data Protection Officer..

If you have any questions or need more information, do not hesitate to contact TEASER MARKETING ONLINE S.L. sending an email to rrhh@latiendadevalentina.com.